Privacy Policy

Effective date : August 19, 2026

1. Introduction

Welcome to pqmarble.com, the website of Pro Quartz Marble & Granite LLC (“Pro Quartz,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect when you visit our website, how we use that information, and the circumstances under which it may be shared.

Our website is hosted through Squarespace.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

When you contact us, request a quote, submit a form, or otherwise communicate with us through our website, we may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Project address or general project location

  • Information about your remodeling or countertop project

  • Material preferences

  • Project details or questions

  • Photographs or files you voluntarily submit

  • Any other information you choose to provide

We only request information that is reasonably necessary to respond to your inquiry or provide our services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically by Squarespace or other website technologies.

This may include information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • General geographic information

  • Pages viewed

  • Links or buttons clicked

  • Date and time of visits

  • Referring website or webpage

  • General website usage information

This information may be used to maintain website functionality, improve website performance, understand how visitors use our website, and help protect the website from unauthorized activity.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, maintain security, analyze website traffic, and understand visitor interactions.

Cookies are small data files that may be stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

3. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and quote requests

  • Communicate with you about your project

  • Provide requested services

  • Schedule or coordinate services

  • Respond to questions or comments

  • Improve our website and services

  • Understand website traffic and visitor behavior

  • Maintain website security

  • Detect and prevent fraudulent, unauthorized, or potentially harmful activity

  • Comply with applicable laws and legal obligations

We do not sell your personal information.

4. Sharing Information with Third Parties

We do not sell or rent your personal information.

We may share information with third-party service providers when reasonably necessary to operate our business and website.

These services may include:

  • Squarespace, which hosts and provides website services

  • Email and communication service providers

  • Website analytics providers, such as Google Analytics, if enabled

  • Payment processors, if online payments are offered in the future

  • Other technology or service providers that assist us in operating our business

Third-party service providers may process information according to their own privacy policies and terms.

We may also disclose information when required or permitted by law, including in response to valid legal processes, governmental requests, or when necessary to protect the rights, property, or safety of Pro Quartz Marble & Granite LLC, our customers, or others.

5. Connecticut Privacy Rights

Connecticut residents may have certain rights regarding their personal data under applicable Connecticut privacy law.

Depending on the circumstances and whether the applicable legal requirements apply, these rights may include the ability to:

  • Confirm whether we are processing your personal data

  • Access personal data we maintain about you

  • Correct inaccuracies in your personal data

  • Request deletion of your personal data

  • Obtain a copy of certain personal data

  • Opt out of certain processing activities, including targeted advertising or the sale of personal data, where applicable

To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of information submitted through our website.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other websites that may be useful to our customers.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us via email at office@pqmarble.com.